TERMS AND CONDITIONS
Effective Date:
11 June 2025
These Terms and Conditions (“Terms”) apply to your use of all products, content, and services provided by The Leads Den (“we,” “us,” “our”) via the following domains and subdomains:
leadsden.com.au
links.theleadsden (and associated subdomains)
By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
You must be at least 18 years old and legally capable of entering into binding contracts. If you are under 18, you must have consent from a parent or guardian. If you allow employees, contractors, or team members under 18 to access our services, you confirm they do so under your supervision and you accept full responsibility for their actions and any resulting liabilities.
If you register on behalf of a company, you warrant that you have the authority to bind it to these Terms.
We disclaim all liability for damages or losses arising from use by minors, even where consent or supervision is claimed.
You must provide accurate, current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account, including by staff, contractors, or authorised users. Notify us immediately if you suspect unauthorised access.
You agree not to attempt to bypass or circumvent our billing systems or service processes.
By submitting billing information, you:
Authorise us to charge your payment method for applicable fees
Confirm billing information is accurate and current
Acknowledge that orders may be delayed or cancelled due to availability, pricing errors, or fraud
We reserve the right to suspend or terminate accounts for suspected fraud, non-payment, or misuse. Late payments may incur administrative fees. You are responsible for any applicable taxes.
For billing concerns, contact
.
Subscriptions auto-renew monthly or annually unless cancelled at least 14 days before the renewal date. Free trials convert to paid subscriptions unless cancelled before expiry.
Failed payments may result in suspension. We may increase subscription fees with 30 days’ prior notice.
Refunds are not issued for unused time within a billing period upon cancellation. We may terminate subscriptions without refund for material breaches.
Due to the digital nature of our services, refunds are not guaranteed. However, we may issue a refund within 7 days of purchase at our sole discretion. Refunds may be subject to transaction or administrative fees.
Refunds are not provided for unused portions of subscriptions.
Nothing in this section limits your rights under the Australian Consumer Law (ACL).
You agree to use our services lawfully, ethically, and responsibly. You must not:
Send spam or misleading communications
Impersonate others or create fake accounts
Violate laws or third-party rights
Use or upload unlawful or infringing content
Reverse-engineer or bypass our systems
Use scrapers, bots, or automation tools without consent
Generate illegal, defamatory, or unethical content using AI tools
Harass, abuse, or threaten other users or our team
You are responsible for the conduct of all users under your account. Misuse or unethical conduct may result in suspension or termination. Illegal activity may be reported to authorities.
We do not guarantee specific business results. Testimonials are illustrative only.
Your success depends on your effort, strategy, and external market conditions.
You are solely responsible for how you use our tools, templates, content, or advice.
Affiliates must not:
Make performance or pricing guarantees
Misrepresent our services
Violate advertising guidelines or platform policies (e.g. Meta, Google)
We disclaim all liability for affiliate statements or conduct. Disputes with affiliates must be resolved directly. Affiliate access may be revoked for violations.
Our platform may integrate with third-party systems (e.g., CRMs, social media, email). You are solely responsible for their lawful use and for conducting any required Data Protection Impact Assessments (DPIAs).
We are not liable for disruptions or issues caused by third-party changes or outages.
Some services may require device permissions or updates. We do not guarantee compatibility across all operating systems or device models.
Functionality may be impacted by third-party app store rules.
All content, branding, source code, and materials remain our intellectual property. You are granted a limited, non-transferable licence to use our platform solely as intended.
You may not copy, reproduce, sell, license, or reverse-engineer our content or systems.
Use of our trademarks or branding requires prior written consent.
You retain ownership of content you upload. You grant us a non-exclusive, royalty-free licence to use that content for service delivery.
You are responsible for creating backups. We implement security measures but cannot guarantee absolute confidentiality. In the event of a data breach, we will notify you as required by law.
You may request deletion of your personal data in accordance with our [Privacy Policy]. Some data may be retained where legally required.
Authorised resellers must not:
Undercut standard pricing
Make false claims
Mishandle refunds
Misuse branding or post promo codes publicly
Violation may result in immediate termination of the reseller relationship.
If you submit feedback, you grant us a royalty-free, irrevocable licence to use it commercially without obligation or compensation.
While we aim for high uptime and security, we are not liable for:
Temporary outages
Bugs or errors
Third-party failures or cyberattacks
Some features may be offered in beta and may change or be discontinued at any time.
AI-generated content is provided as-is and may contain bias, inaccuracy, or outdated info.
It should not be relied on for legal, medical, or financial decisions.
You are responsible for verifying AI outputs before using or distributing them.
We do not own third-party data referenced in AI outputs.
You warrant that any content, data, or material you provide does not infringe third-party rights and complies with applicable laws. We are not responsible for content you upload or publish.
We are not liable for delays or failure due to events outside our control, including but not limited to natural disasters, internet outages, government actions, strikes, or pandemics.
Our services are provided “as is” and “as available.” We disclaim all warranties, including merchantability and fitness for a particular purpose.
We do not guarantee uninterrupted access, error-free output, or specific results.
To the fullest extent permitted by law, we are not liable for:
Lost profits or income
Business interruption
Reliance on AI content
Integration or system errors
Our total liability for any claim is limited to the total fees paid by you in the 12 months preceding the event giving rise to the claim.
These limitations survive even if a remedy is found to have failed its essential purpose.
You agree to indemnify and hold harmless The Leads Den from any claims, damages, or losses resulting from:
Your breach of these Terms
Misuse of our platform
Legal violations in your use of our content or AI
Defamation, infringement, or misinformation arising from your use of AI outputs
Disputes must first be resolved via good-faith mediation in Western Australia.
If unresolved after 30 days, either party may initiate legal proceedings in the WA courts.
We may offer online mediation platforms at our discretion.
We are not responsible for the accuracy, legality, or security of third-party websites linked from our services.
We may amend these Terms at any time. Material changes will be announced at least 30 days in advance via email or platform notification.
Continued use of our services after changes constitutes your acceptance.
We may suspend or terminate your access at any time for violations of these Terms or harmful conduct.
Termination does not waive our right to enforce obligations or recover losses.
These Terms do not create a partnership, joint venture, or agency relationship.
If any part of these Terms is found invalid, the rest remain in force. These Terms form the entire agreement and supersede any prior communications or agreements.
You agree not to export, re-export, or use our services in violation of export control laws or sanctions.
These Terms are written in English. In the event of a conflict with a translated version, the English version prevails.
These Terms are governed by the laws of Western Australia. All disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.
Contact
Email: [email protected]
Mail: 12 Tahlee Retreat, Carramar WA 6031